After some pain points we have configured "Symantec BackupExec 12" to successfully backup "EBS Exchange 2007" using GRT (Granular Restore technology).
· Install BackupExec on a Windows 2003 server (instructions below are for 32bit)
· Install the remote agent directly from the \program files\Symantec\Backup Exec\Agents\Raws32
· you will install both the Exchange Management tools and the MAPI/CDO tools following these links
· Windows power shell 1.0 installation package can be downloaded from http://support.microsoft.com/kb/926139
· make sure to install "Update Rollup 2 for Exchange Server 2007 Service Pack 1" on both servers located at http://www.microsoft.com/downloads/details.aspx?familyid=99DA32E0-D9E3-4156-AABF-8369BF96E3E7&displaylang=en
· Make sure to use a new dedicated user that is not "administrator" "admin" or if the first 5 characters match another user. http://seer.entsupport.symantec.com/docs/288777.htm & http://seer.entsupport.symantec.com/docs/256537.htm
· If existing jobs have been created make sure to change the credentials to the new user in the "options\Resource credentials"
Should be all set to go
S.R